Umar Qamar
(co-Founder)
What do you think is the most important core value behind elo's success?
The world we live in is filled with uncertainties, you have to ask what you are certain about. The number one thing I’m certain about is that the future of elo is all about relationships. If you want a positive future, then you need to have positive relationships with your employees, suppliers, and customers. And if you want positive relationships, you have to focus on what holds a positive relationship together. What is that magic formula? It’s trust, which you earn through your values, such as honesty, integrity, delivering on promises, and so on.
For example, nearly 60% of our sales at Export Leftovers come from repeat business and referrals from past customers. Being customer service-oriented, friends tell friends about their experiences dealing with us which fuels our sales.
The bottom line is this: Instead of acting out of profitability, I focus on nurturing my employees and building trust with my vendors and customers. When you put trust first, the bottom line usually takes care of itself.
13 comments
Need Suggestion.
The story is same graduate unemployed and upto some thing that i have achived 30% of it in 1 year. And now My dedication to it is 15% out of 100% , no moral and other support from others , dotnot know what to do either leave it or complete it well i leave 2 good opportunities for this project.
Need suggestion if any.
Hello OMER,
I would like to get in touch with you regarding my brand on export leftover.
If we can you can email me atiqueumar1@gmail.com
Thanks
UMAR Atique
Hi Umer, I have little business in UAE, Selling POLO garments there, I am inspired by the quality you have and i am interested to buy in bulk, i need you special favor brother to grow me further.
waiting for your kind response.
Regards
Junaid Rehman
ACCA Member